KB0076 - Hagiwara mounting issue on WIndows 8 or Windows 8.1

Description

Hagiwara USB key token is not mounted or partly mounted (i.e. REMOVABLE partition is not mounted) on Windows 8 and 8.1

Symptoms

Hagiwara USB key token is not mounted or partly mounted on Windows 8 and 8.1

Cause

Cause 1. Not enough powered USB port used
Cause 2. 3rd party software conflicting with USB drivers

Solution

Solution 1. Use USB port with enough power OR use externally powered USB hub.

Solution 2. Uninstall or update 3rd party software conflicting with USB drivers:

Motherboard producer ASRock have created a Turbo USB software that makes a USB 3.0 drive work up to 5 times faster.
http://www.asrock.com/feature/XFast/XFastUSB/index.asp

PCs with XFastUSB software might no longer detect the Hagiwara H3 key as a G/On key.

Uninstalling the XFastUSB software solves the problem.

Related file

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