Giritech Help Me Tool

         Please read instructions below for installation and use
+---- Note ------------------------------------------------------------+

Permission is hereby granted, free of charge, to any person or
organization to use and execute the software provided that it is used 
to receive support from Giritceh A/S. 

By using this software you are - at your specific request - granting 
permission to Giritech's support engineers to access your PC and
to allow Giritech's support engineer to resolve issues reported by you.

This software is provided 'as-is', without any express or implied
warranty. In no event will the copyright holder or the Giritech support
engineer be held liable for any damages arising from the use of this 
software.

+----------------------------------------------------------------------+

July 2009

Copyright Giritech A/S 2009. All rights reserved.


Contents
--------

GiritechHelpMe.exe


GiritechHelpMe utility allows Giritech support engineers to connect
securely servers/PCs without need of installing or configuring anything. 
You can monitor every interaction between Giritech support engineer and
your server/PC. You can interact with the support session at any time
and you can disconnect at any point in time during the session.
GiritechHelpMe is based on G/On.


How to use the GiritechHelpMe tool:


1)      Download and save GiritechHelpMe.exe file to your PC Desktop;


2)      Run the GiritechHelpMe.exe;
 

3)      Wait for G/On login screen to appear

 
4)      Enter ‘help’ as username and ‘helpme’ as a password;


5)      Notify Giritech Support about support request by emailing to 
	support@giritech.com or by calling to Giritech Support 
	at +45 70 277 282;

6)      Wait for the Giritech support engineer to establish the 
	connection.